Orders & Returns

eCommerce Customers

Those customers that have purchased online through www.safariisland.co.uk

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eBay or Amazon Customers

Those customers that have purchased online through our eBay or Amazon Shops

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Terms & Conditions

Returns:

The product is returned undamaged and in a saleable condition with all labels and tags intact.

  • Items were purchased online at www.safariisland.co.uk or in-store direct.
  • Please return your order within 28 days of the despatch date.
  • Unfortunately Special order items or personalised items cannot be returned
  • if you require assistance please call our customer service team on 01926 640020

Please ensure that the returns form is completed in full with the order number

Refunds:

We will credit your original method of payment shortly after your return has been checked and processed. Please allow up to 14 days to be refunded once we have confirmed receipt by email to you.

If there is a problem with your returned item(s) you will be contacted by our customer services team.

This does not affect you statutory rights.

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